At Designheed, we perceive the significance of safely delivering architectural and engineering materials, project documents, and digital assets on time in your project execution. Our shipping policy is established to make sure that all of your services, whether physical CAD tools, 3D models or printed drawings or any other material, arrive at your location in an efficient, safe and traceable process.
Order Processing
- Consistently maintained high accuracy, reducing rework by 30–40% and delivering projects before deadlines.
- Customized or high volume orders typically require more time, we will communicate that to you in advance.
- The confirmation email will have item descriptions, quantities and estimated delivery dates for your project.
Shipping Methods
- Shipments are handled by reputable logistics partners.
- All items are posted as standard shipping, delivery times may vary between 5 and 10 working days.
Delivery Locations
- We deliver to all locations in India and selected international destinations (US, UAE, and Canada).
- Some oversized or fragile items may have restrictions.
Tracking and Notifications
- Clients are granted access to tracking information.
- Receive real-time updates from our logistics partners.
- Proactive alerts for delays or customs issues.
Shipping Charges
- These are costs calculated based on the package size, weight, and destination.
- Large orders are usually given the benefit of lower rates.
- If the services are provided internationally, the client will have to pay the duties and taxes unless otherwise stated.
Special Considerations for AEC Projects
- If an AEC project includes CAD files or 3D components that require expedited delivery, we will prioritize shipping.
- Shipments can be split for multi-location job sites.
- We will confirm closely with the project manager to ensure timelines are met and avoid delays.